Showing posts with label facebook. Show all posts
Showing posts with label facebook. Show all posts

Wednesday, December 14, 2011

Horizontal Governance: The Evolution of the Social Mind

So now that the Occupy Wall Street (OWS) movement seems to have fallen off the major media radar, most of its non-participating supporters are now left to wonder, not only where did it go, but what now? It is very important for OWS to send a clearer message, about what change it wants to implement. If this message is not soon delivered, the movement will deteriorate, and be forever discounted as a senseless complaint.

The first thing that I noticed, as the OWS movement peaked, was a lot of the organizers were talking about it having a horizontal structure. For those, who don't understand what that is, or those who believe that a leaderless horizontal political system is just another phrase describing socialism, or in right-wing perspective, a communist takeover, the horizontal hierarchy finds its strengths in being leaderless. It enables every voice to rise to the top of all decision-making procedures. Unlike any of the aforementioned labels, horizontal-ism is a facilitator of efficient information, for the purpose that leaders could make more effective decisions when drawing up policies, that directly effect society, but with a focus on the needs of the individual.

So, why a horizontal, leaderless decision-making process? When asked, what was the funniest thing that he witnessed during the OWS protests in New York City, Dr. Arthur Chen of Oakland, California, responded with an action by protestors that wasn't as funny as it was purposeful. He noted that the effect of our generation's sense of inclusiveness, while watching the protestors take part in a General Assembly. This inclusiveness he witnessed is what the information age has brought us. Put simply, we have the tools that grant us the knowledge, that we don't have to "screen" each other, when it comes to having our voices heard, and that all of the information we gather from these assemblies are their to better inform us of all of our needs, rather than a pigeon-holed perspective provided to us by the measures of antiquated D.C. politics, and corporate media. The information age demands a place for those venues that would not screen all of our points of view (7).

Well, as complex as the OWS movement's demands are, so is the political process in our modern society, especially when you consider the pace at which information retrieval and gathering is accomplished in contrast to the current method  of implementation of ideas, and policies in current governmental structure on the basis of information acquisition. Basically, there is no political structure in the world today, that is capable of keeping up with the mobility of information. So, it is incompetent in providing a highly informed society with the necessary laws and leadership that will improve lives across the economic spectrum. "The style of communication, decision-making and planning taking place in Zuccotti Park, and in Occupy protests across the country, mimics much of the way we have learned to talk to one another online." (1)

As a society, we are all psychologically geared to consume and produce information at a much faster rate today than in the past, when the only avenues to the most current information were institutionally supplied media. Now the flow of information, being less authoritative, and more unrestricted, enables the general populace to shift opinion and consensus through its own mechanism of verification and truth (i.e. mic checks, tweets, Facebook statuses, etc.). Take for instance Secretary of State, Hillary Clinton's statements back in March 2011, where she stated that the U.S. is losing when it comes to information distribution (3). She was saying this even at a time of the greatest usage of the internet as an information sharing resource. With the rampant sharing of information, and the low cost to produce it, media centers have propped up elsewhere, globally, while the U.S. makes cuts to major propaganda facilities, it is apparent that the U.S. government even recognizes its failure to effectively create or even maintain an effective infrastructure to inform on a new playing field.

The pattern of rapid information sharing, and the shift away from powerful or concentrated information centers, is beginning to find its way into politics and governance. If there is any debate contrary to this concept then, that thinking is as archaic as the political system that exists today. It is a failing system, slowly collapsing under its own weight, because it is either resistant, or incapable to changing its structure, in order to meet the needs of the people it is supposed to represent, and coordinate with those who are more aware of the concordance of the highly informed public.

What we're missing today in policy making is a leadership machine that runs efficiently, and that efficiency should stem from its ability to easily discover consensus among a representative body. Horizontal-ism was born out of the political leadership's incompetence to connect, network, or even embed itself within the ranks of a more informed and people, that exists within a nexus of economical, and political awareness. If we are to successfully regain economic and civil control of not just our own nations, but to assure that in the future there exists a global mechanism by which all informed voices can be heard at the level of the representational parts of our governing structures, then horizontal governance must become a compulsory branch of government.

Political leaders remain indifferent, well, at least those who support it. Those that don't support a new amendment to the governing structure, simply understand that they exist in a system that isolates them from common needs, while symbolically upholding that they are representing the people, when in fact they have latched onto a more concentrated, financially apt body of constituents: corporations. Since the decision of the Supreme court to classify corporations as persons, our representatives have shut the true people out of government, and even governing themselves. Through well financed lobbying, it is extremely easy to market popular opinion that is biased in favor of business' agenda, and marketing is not necessarily fact or even truth. The rate of information is faster, because it is smaller, concise, concentrated, and easily facilitated. Instead of having to wait for the true popular message, from veritable people, senators, congressman, and statesman, refuse to recognize the time, the patience or the capabilities to hear an ever-growing population's demands. So through corporate person-hood, the ears of representative governing have only been listening to the minority of the population. Even if it isn't a minority below the surface, it is a highly concentrated, single body, that portrays skewed data, information, and opinion to our leaders, and has basically hijacked the democratic process. If our leaders were competent enough to embrace new technologies as tools to reconnecting the bridge of representation to their people, the need to consolidate information through the pipe of false person-hood, the corporations, then OWS would have never had the need to exist.

I bring all this up not to belabor the issue of corporate person-hood, but to emphasize one aspect why our politicians turn to corporate lobbying first, instead of the mass of people they are really supposed to represent, if they are even doing so at all. It is really a matter of "voice" as information, and a conflict between that and the speed at which it flows into government from the people, and the amount with which they are inundated. Ask, any successful businessman, if a business grows beyond its capacity to produce, the business' production infrastructure needs to change, in order for it to satisfy that growth. The same thinking should be applied to governing. What OWS is attempting to offer up to its leaders is governing system by which the people can regain their voices in government, and "produce" policies that directly stem from that voice, and not from the concentrated minority of voices that are isolated from the people by financial means and sheer totalitarian information marketing committed by the corporations and wealthy elite.

The most important thing to recognize about the corporate person-hood and its new found tight relationship with political leaders is that it is authoritarian in nature. This convenient relationship is severely evident in the doctrines of right-wing politicians, who have plenty of private interests lobbying them, and also support an extreme version of capitalism that caters to the corporate person-hood status. Instead of gathering consensus from veritable persons, the information pipe is diverted, and the flow of information into government has become unchallenged, simply by changing the definition of a person.

In education, the lack of leadership's capacity to adapt to the information age is strongly evident in its complete ignorance of improving the learning environment in general education. In the U.S. classrooms still contain the educational tools of 50 years ago. How would our leaders expect students to compete on the global playing field, if the real world expects learning and skill gains through an information highway, while the primary learning environment is only stocked with only #2 pencils and dry erase boards? If the leaders in the U.S. need an answer to why students are not ranking higher in the global education standings, they should ask themselves, "why hasn't there been a massive R&D effort to understand how to use computers to develop customized reading-learning strategies for kids with different learning styles." (4) If our leaders realize the technology is more about a new way of thinking, and decision making, and less about entertainment (i.e. video games, and Tweeting), then they would discover that educating our kids along these lines would enable them to govern themselves better, teach each other more efficiently, and basically share ideas in order to effectively innovate.

There is a concerted yet unspoken effort to suppress this new mode of information sharing by only the most powerful elements of our society, and their political cohorts, that realize the benefits of not just guiding media output, but excessively controlling it. If schools are not funded adequately enough to utilize the technological tools of now, if legislation is written in order to selectively expose our privacy, take away our right to free speech, and prevent us from seeking out the right information, then it is absolutely evident that controlling the masses comes in the form of authoritarian restraint. If gaining information is a race, those capable of buying policies, and those making them, are slowing the greater majority of people down with uncertainty and unprincipled policies. If ordinary people are adapting successfully to information exchange, and that progression is being even slightly restricted or presided over, then it would suffice to say that not just media, but also the flow of free information is controlled.

In order to paint a picture of the entities that control the flow of information, it must be emphasized that the avenues by which we receive information are highly restrictive because of two factors: 1) the private industry's inability to embrace change;  and 2) the failure of policy makers to stimulate change (5). It's all about speed really. Not about the ability of businesses and politicians to keep up, really, but more about their reluctance to change, even increase, speed at all. If the flow of information is sped up, then change in any system is inevitable, and to ignore it for the sake of security, or preservation of pre-existing systems, is simply put, a failure. Here's a scenario that makes no sense, in this matter, when Google Health (a resource for users to store and analyze their health information) decides to discontinue it's service. Within the same month, Qualcomm Life plans to sell a health device hub, that connects up to servers, in order to continuously share a patient's real-time health information with medical professionals via the "cloud" (6).

Now, you read that last paragraph, and say, "so what, it's the nature of the market, and it's competition for these companies to make changes". But, if looked at from a non-business perspective, and more so from the information architect, it would make sense to have multiple arenas of data, that could be used in conjunction, in order to create a larger data pool, which in turn would enable medical doctors and patients as well as healthcare insurers a more efficient tool to analyze medical risks and factors. Basically, business, because of profit loss, has taken away one source of health data aggregation, and isolate it via a paid for service, that limits the flow of information. The argument here is, why not have it in multiple ways? Why not just have a horizontal information structure, like the format that the OWS's movement has instituted for the purpose of sharing information among working groups?

It is second nature for us to produce information. In fact we produce information as fast as we interact with one another, yet most of it goes undocumented, or is placed in a data-accessible format. Discovering the point at which human interaction on the social level transitions into information provision to those who need to analyze it, or use it as a way to make sound policy decisions, is most likely the intention of the horizontal political structure, that OWS intends to implement. Most people may think, that polls or surveys may be the tool by which all of this is done, but often surveys can be too specific to a certain research need, and cannot be easily digested by the average person, and polls are either too biased or skewed to provide a non-partisan assessment of any policy stance. This, in no way, is a justification for the gathering of information of individuals, but rather, having our political structure take a more determined approach to gathering a sense of what the public needs are.

  1. Occupy Wall Street’s ‘horizontal hierarchy’ seen through prism of the Internet
  2. The Authoritarian Personality
  3. Hillary Clinton: US Losing Information War to Alternative Media
  4. Miller, Matthew. The Tyranny of Dead Ideas: Letting Go of the Old Ways of Thinking to Unleash a New Prosperity. New York: Times, 2009. Print.
  5. Arndt, Rachel Z. "Google Health to the Guillotine." Fast Company Dec. 2011: 32. Print.
  6. Box Sends Health Data Right to the Cloud
  7. Why I Protest: Dr. Arthur Chen of Oakland, California

Friday, December 26, 2008

Demanding Your Identity

It is noteworthy to hear that today MySpace is encouraging users to supply their real names on its site. Now, having a look at MySpace's user agreement, which each user, before being granted an account, must agree to, simply does not state anywhere that users should feel obliged to provide integral information about their identity. Facebook takes the identity requirement to a higher level. In its user agreement, it states in the section titled, Registration Data; Account Security, users must agree to:

"...(a) provide accurate, current and complete information about you as may be prompted by any registration forms on the Site ("Registration Data"); (b) maintain the security of your password and identification; (c) maintain and promptly update the Registration Data, and any other information you provide to Company, to keep it accurate, current and complete..."

What is very intriguing about this aspect of the user agreement, is that Facebook reserves the right to shut down any account that fails to maintain the accuracy and completeness of any user's identity. In fact any account that Facebook deems not veritable, it reserves the right to remove the account from the site.

Also worth noting is, as of December 22, 2008, Chris Kelly, Chief Privacy Officer of Facebook, announced his run for California Attorney General. This was the person in charge of Facebook's identity management, and the course it took in demanding full disclosure of any and all user information on the site. By allowing Facebook to enforce strict identity rules for its users, Mr. Kelly does not uphold security in identity, but instead allows a private company to have a database full of private information. Facebook does not participate in law enforcement, or investigation, so there is really no need to have this level of detail. If these were his policies on privacy at a private company, then what's stopping him or anyone else who practices identity steering from drawing from the same set of principles to be used in the public sector. A governement that demands full disclosure of anyone's identity is a ruling entity that will not enforce the privacy of individuals.

It has been a trend of late for major social networking sites to require its users to provide full disclosure of their true identity at the level of what most institutions like banks, government, DMV, or social security requires. One of the benefits of having a presence online is anonymity, and it is no different than those who meet in person, who carry out communication unmonitored and not observed by anyone other than the participants. Online networking has transformed social privacy in huge way, and this factor may or may not contribute to one aspect of human rights, known as privacy. Whether user information is disclosed to third party elements online, or this information is kept under lock and key by the site that holds the data, the general user base is not aware of how and in what manner their data is being used by a social web site. In other words there is no transparency when it comes to knowing when, how, who, and where user information is being transferred.

On January 9, 2009, Google released a report on the relative openness of private user accounts, that could become susceptible to third-party data mining through the simple act of accessing the data connected to one's "social circle". There were three points made by the authors of this report that argued the loss of individual privacy through a online system that is prone to "compromise user privacy".

First, is the "lack of control over activity streams". This is an incapacity of the user to know or see what parts of their interaction on a site's application is being seen by unknown parties, when the user participates in what the Google report terms, "mini-feeds", "updates" to their profile, or whatever other information is readily available to the social network.

Next, is "unwelcome linkage". This basically is termed as involuntary revelation of user information due to links readily available on other sites, that may or may not have been created by this user. Any other individual could simply supply a link to another profile on a site not even associated to that user, and could possibly lead to be incriminating to the unwilling user. Most social networking websites lack a security of isolation of accounts, that could possibly enhance a user's security of privacy.

Lastly, and most relevant to this article's case is the "merging of social graphs". By their nature alone, social networking sites, whether they enforce veritable identity or not, extract plenty of private information about a user (i.e. birth dates, addresses, favorite things to do, travel plans, etc.), which at some point can be analyzed across multiple networks, in order to assess the identity of a person based on piecing together user profile characteristics.

If social sites are going to provide a free service, or a channel of communication, there should be an evidential way to provide users with data that informs them if, when and how their information is being used. A great example of how, if this information is not disclosed to individuals who have readily available data online, online account data can be accessed by state institutions for investigation. Currently, there are no laws, constitutional or otherwise, that protect online users from privacy invasion by governing agencies. There is also no disclosure of if, when and how governing agencies would access online identities as a supplemental way of investigation. For instance, the Department of Homeland Security uses what they term, "fusion centers", that are used by local, state and national law enforcement and intelligence agencies. Current analysis of the DHS Privacy Impact Assessment fails to discuss whether or not investigations are limited to current fusion center databases. According to the 9/11 Act, "many fusion centers have an 'all crimes and/or all hazards' mission, and there is no methodology defined as to how this mission is carried out through investigation. This means that law enforcement through current DHS policies is enabled to use third party data sources (i.e. Facebook, MySpace, etc...) in order to gather identities without warrant. What some term as "mission creep".

Constitutional law protects U.S. citizens from this type of scrutiny by law enforcement, but if the law is using data mining through third party data sources, then they are taking full advantage of a legal loophole, by using private industry databases, in order to process your identities for the sake of "national security". Neither Facebook or any other social networking site has a policy in place to protect identities from big brother surveillance.

In conjunction to this, instead of providing a one way terms and conditions, social networking sites should be held responsible for their holding your information. These sites should be fully liable for any damages or incrimination that may occur if an outside party were to access private information. Current terms and conditions do not provide this. The services are only available as free, but if users were provided with a pay account, a fee of sorts, used to provide insurance that a user's information is kept locked down, and unavailable to any external entities. Chris Kelly, as well as other companies online who maintain privacy policies, have not ensured users that their information is protected. Instead they enforce their users to disclose accurate information about themselves, or do without their services. Even if users decide that they no longer want their information to be stored on these databases, how would they know whether or not their information still resides on these databases. Neither the private nor the public sector has offered individuals satisfactory protective policies for their information. If Kelly wants to succeed in the public sector, he should consider a platform of user rights in an information age that is slowly eroding the privacy of its citizens.